WANG BING, BUS CAPTAIN

As a Bus Captain, a positive and professional attitude goes a way long to delivering good customer-service. Wang Bing, Bus Captain

Wang Bing, an unassuming and stoic Woodlands Transport Bus Captain, hails from Shandong, China. He was introduced to the job through a recruitment exercise seven years ago, and has never looked back since.

Despite encountering initial difficulties in adjusting to the foreign environment and communication challenges, Wang Bing s dedicated work ethic and perseverance saw him overcome those odds. Today, he is a proud recipient of the company s five-year long service award.

Wang Bing s service route see him ply between pick up points at Sentosa and the city. Once, a customer left a bag filled with cash on the bus. Upon discovering it, Wang Bing immediately handed the bag over to the authorities, to be returned to its rightful owner. Wang Bing was commended for his integrity and professionalism for this incident.

In his role as a Bus Captain, Wang Bing believes good customer service starts with a smile. This dedicated Bus Captain is also a firm believer in practising road safety he advocates regularly giving way to other road-users such as cyclists, cars and motorcycles.

Being far from his family for long periods of time, Wang Bing naturally misses his wife and two children. However, he makes regular trips back home for visits and attributes this ability to do so to the company s flexible management and people-centric culture. Wang Bing hopes to continue providing excellent service to his customers as a Bus Captain with Woodlands Transport and is positive about his future with the company.